Information for
healthcare professionals only

Frequently Asked Questions


Human milk is very temperature sensitive and thus needs to be stored in frozen condition. Any temperature fluctuations can cause bacterial growth in the milk. Additionally, the expressed milk can get infected due to a variety of reasons viz. when a mother is already carrying an infection, not maintaining proper hygiene or the breast pumps are not sterilized etc.

We will supply collection bottles along with storage guidelines. You can also talk to us if you need any help and we will be happy to help you.

Once we receive your application we will review and get in touch within 3-4 business days.

Yes, you can. Please call us at 1800 103 2456 or write to us at enquiry@neolacta.com and our team will get in touch with you.

Its mandatory to get the blood test done. These are standard screening tests which ensure that the sick babies receiving the milk have access to safe and complete nutrition.

No, you don’t have to pay for this test. We will arrange for blood sample collection and share the results with you.